Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Product FAQ

For Model Y, there is a power socket located on the left side of the rear trunk, which makes it quite easy to connect our Tesla Fridge. For Model 3, our fridge can get power from the front cigarette lighter of Model 3 via our 3-meter-long cable.

We have uploaded a testing video on our blog page to show the heat dissipation. Please check it on our page.

Yes, Tesla Fridge is compatible with portable power stations, portable batteries, and other charging methods. However, it requires a voltage of DC 12/24V or AC 100-240VAC for proper operation.

As for the situation, you can set 12v battery voltage protection level on the panel of our product. There are three levels for your choice: H-M-L.

Tesla Fridge is compressor.


Absolutely. Our fridge is designed to be universal, meaning that it can run off of the cigarette lighters found in both gas and electric cars.

The 12V battery.

Our fridge can work for 24 hours. The power consumption value is around 0.185-0.195 kWh/24h.
Here we have conducted a series of tests to show that our fridge won’t cost much power.
When the Sentry Mode is enabled, your car will be locked while the 12V battery continues to provide power, keeping our fridge running. We tested the fridge at a temperature of -2°C with Sentry Mode on, leaving it in the car for 12 hours overnight. Our results showed that the electricity consumption only decreased by 2%.
This indicates that the main power consumption is not from our fridge but rather from the Sentry Mode drawing power from the car.

Shipping/Warranty/Return FAQ

The shipping fee has been updated on the reward’s setting.

But please be aware that there may be extra customs fees due to the policy of different countries.
Please check the local regulation of customs duties first. Backers need to take care of it by themselves.

Unable to find satisfactory answers ? Contact Support